Cayenne EV quality vis a vis Macan EV quality?

[babylou66]

The Cayenne Electric we have all ordered is based upon the same platform as the Macan Electric but with many tweaks to motors, reversion to LG pouch battery cells like Taycan, and a big infotainment change. Motor changes are an amalgamation of Taycan and Macan systems. Electrical architecture is still individual module based like Taycan and Macan thus eliminating nearly all OTA opportunities.

Lately I've seen several of you are moving on from Macan EV "lemons" and maybe a few with the same for Taycan which probably is 2nd most unreliable EV ever behind Polestar 3.

I ask, for the folks moving on from Macan EV and Taycan, how confident are you the Cayenne Electric will be different?

 

[W1NGE]

The Cayenne Electric we have all ordered is based upon the same platform as the Macan Electric but with many tweaks to motors, reversion to LG pouch battery cells like Taycan, and a big infotainment change. Motor changes are an amalgamation of Taycan and Macan systems. Electrical architecture is still individual module based like Taycan and Macan thus eliminating nearly all OTA opportunities.

Lately I've seen several of you are moving on from Macan EV "lemons" and maybe a few with the same for Taycan which probably is 2nd most unreliable EV ever behind Polestar 3.

I ask, for the folks moving on from Macan EV and Taycan, how confident are you the Cayenne Electric will be different?

Isn't the Taycan built on the J1 Performance Platform unlike both the Macan EV and Cayenne EV which are built on Porsche Platform Electric (PPE)?

For the Cayenne EV, the battery production is split between LG Energy Solution (manufacture and supply NMCA LiIon pouch cells), Porsche (test & measurement, cooling) and Webasto (mounting of modules and power electronics into the Cayenne's structural battery frame).

Production sequence in this order is: LG --> Porsche --> Webasto --> Porsche Bratislava Cayenne assembly line.

Battery cells are different in Macan EV - prismatic cells sourced from CATL - Cayenne EV uses NMCA as mentioned earlier.

Cayenne EV motors are also different - upgraded from the Macan EV and have oil-cooled stators (S and Turbo) which don't exist for the Macan EV.

The PPE architecture is really the only common link from what I understand.

As and aside, my Taycans were 100% perfect over 4.5 years and 40K miles. Only work performed was for recalls. Almost zero reliability issues in my ownership - failed charging port was the single item on one of the cars.

OTA - personally, I'm glad that these are more restrained on Porsches as the prospect of bricking a car for major upgrade works is not one to relish. Until Porsche have their arms around the entire supply chain then I can't see OTA being a point of difference for their EVs.

I suspect there will be many similar gripes with the Cayenne EV as there has been (and continues to be) for both the Macan EV and Taycan. Hopefully I'm wrong.

 

[wemct]

Same here with regard to my Taycan (positive experience). I had the first 4S delivered in the US. There were a number of software updates during my 3 years with it. Overall, I was very happy with the Taycan, hence my confidence that my new Cayenne EV will be an awesome vehicle. My car after the Taycan was the all new Mercedes AMG SL55. It was a gorgeous new model with one of the best sounding V-8s I have owned. After 18 months, I filed a lemon law claim (it was in the shop for 61 days), and Mercedes bought it back. I replaced the AMG with a new Maserati GranTurismo Trofeo. It is a really gorgeous car. It is the 4th Maserati I have owned, and contrary to the brand‘s reputation, all have been problem free. I will be replacing the Maserati with a new Porsche 911 T this year. I want a stick shift before they disappear. All new cars these days are super complex. If either of my new cars (Cayenne or 911), present significant problems, I am confident that I can be made whole by pursuing a manufacturer’s buyback like I did with my Mercedes. My expectation is that Porsche will demonstrate its reliability by continuing the positive ownership experience that I have enjoyed with the other 10+ Porsches I have owned.

 

[wafergold]

I have the j1.2 taycan. Not issues at all . I expect cayenne will not have big issues has Porsche will have learned from the previous errors. OTA is a pity this is of not available. I had a Tesla S for 9 years and this car was almost has up to date with the new ones , which updates and new features every month .

 

[babylou66]

I have the j1.2 taycan. Not issues at all . I expect cayenne will not have big issues has Porsche will have learned from the previous errors. OTA is a pity this is of not available. I had a Tesla S for 9 years and this car was almost has up to date with the new ones , which updates and new features every month .

Have you had to take the J1.2 to the dealer for any software updates or recalls/campaigns?

 

[CHP]

The Cayenne Electric we have all ordered is based upon the same platform as the Macan Electric but with many tweaks to motors, reversion to LG pouch battery cells like Taycan, and a big infotainment change. Motor changes are an amalgamation of Taycan and Macan systems. Electrical architecture is still individual module based like Taycan and Macan thus eliminating nearly all OTA opportunities.

Lately I've seen several of you are moving on from Macan EV "lemons" and maybe a few with the same for Taycan which probably is 2nd most unreliable EV ever behind Polestar 3.

I ask, for the folks moving on from Macan EV and Taycan, how confident are you the Cayenne Electric will be different?

None of us can be confident at this stage unfortunatly. Macan EV platform was kind of rushed after severe delays, but only minority had severe problems (I got two lemons) in the end. Some common problems (for example electric charging flaps) have been addressed but for sure there will be minor glitches which take longer to fix for early adopters like me. I don't expect major faults since general platform is now more mature. Cayenne EV is a cash cow so they really can't risk to alienate customers any further or they are back to square one (not much profit before SUV lineup). The introduction of curved display and related software is a worry but so far feedback is positive.

 

[wafergold]

Have you had to take the J1.2 to the dealer for any software updates or recalls/campaigns?

no. i just did an update that i request for some update that where available.

 

[Moheisen(FirstEV)]

As an early adopter of the Macan EV (part of the first batch delivered to my Porsche dealership in Sweden), I had the unfortunate experience of having the car completely bricked within the first week of ownership. After nearly a year of discussions, I was ultimately compensated appropriately for the issues.

That said, the support from my Porsche dealership was excellent throughout the process. My case was highly unusual, and very few dealerships in Sweden experienced anything close to the number of issues my car had, let alone requiring hardware replacements. In many ways, it felt like I had received a factory prototype, which is certainly frustrating.

However, from a statistical standpoint, the chances of another customer encountering the same type of problems are extremely low. There are a handful of complaints on the MacanEV-forum, as with any new model, but they represent only a tiny fraction of overall Macan EV owners.
(To be honest, the most part of the complaints are by what I call the OTA-warriors).

Personally, I wouldn't be concerned. The Cayenne platform is significantly more mature, and Porsche is well aware of the lessons learned from the early Taycan and Macan EV launches. The Cayenne is one of Porsche's most important products, and I would expect them to be especially cautious about avoiding similar issues with a vehicle that plays such a critical role in the company's cash flow and profit.

 

[Wivenhoe]

I am trading in my Macan 4S so sticking with Porsche. My car was absolutely trouble free until after it had a software update. I couldn’t have asked for better service from the dealer and they resolved the issue whilst providing a courtesy car.

They offered a top of the range Taycan but I need a higher car so they gave me an ICE Macan - made me really appreciate the difference between an ICE & EV (I had an EV prior to the 4S).

A lot of the complaints on the Macan forum stemmed from dealers not resolving issues like other dealers, so not providing the service you should have from a Porsche dealer. In my view, doing research on the dealers reputation is as important as the time choosing the options !

 

[CHP]

Service of my dealer has been absolutely brilliant. I had two lemons and experience was rather suboptimal. In the end I must assume it was all due to Porsche Germany. Dealer can't deal with software gremlins and Porsche Germany takes roughly 48 h to respond. Engineers working on the car understandably get totally fed up and only attended car every other day if at all. I certainly wouldn't want to work like this. I have seen this in my business as well, after installing a new software platform the entire IT team moves on and only leaves 1 person behind who "works" from 9 to 5 every other day if at all.