Wireless Phone Charging Doesn't Work (Cayenne S EV)

[switters]

I just took delivery of a 2026 Cayenne S Electric. Love the vehicle overall but was disappointed to find that wireless charging doesn't work reliably. When I put the phone the charging pad, I get an "Wireless charging not possible" error. This happens even when the car is stationary and the phone hasn't shifted position. I got the same error with two different phones (iPhone 17 Pro Max and iPhone 18 Pro Max), and neither of them have cases.

To be fair, I have the same issue in our 2024 BMW iX xDrive50 (previous EV), 2025 Defender X, and 2025 Ford F-250. Just seems like wireless charging is hard to get right for whatever reason. I hoped that the new Cayenne would be better, but I guess not.

 

[Booster]

It is very hit and miss in my BMW XM and my wife’s X5.
I had hoped the MagSafe in the Porsche would be better but it appears not from what you are saying.

 

[switters]

It is very hit and miss in my BMW XM and my wife’s X5.
I had hoped the MagSafe in the Porsche would be better but it appears not from what you are saying.

Unfortunately it's worse than the BMW and LR Defender. In those cases, it's intermittent, but at least it sometimes works. In the Cayenne, almost immediately after placing the phone on the pad, this error pops up and charging stops. I guess I'll just get a short USB-C cable.