Wireless Phone Charging Doesn't Work (Cayenne S EV)

[switters]

I just took delivery of a 2026 Cayenne S Electric. Love the vehicle overall but was disappointed to find that wireless charging doesn't work reliably. When I put the phone the charging pad, I get an "Wireless charging not possible" error. This happens even when the car is stationary and the phone hasn't shifted position. I got the same error with two different phones (iPhone 17 Pro Max and iPhone 18 Pro Max), and neither of them have cases.

To be fair, I have the same issue in our 2024 BMW iX xDrive50 (previous EV), 2025 Defender X, and 2025 Ford F-250. Just seems like wireless charging is hard to get right for whatever reason. I hoped that the new Cayenne would be better, but I guess not.

 

[Booster]

It is very hit and miss in my BMW XM and my wife’s X5.
I had hoped the MagSafe in the Porsche would be better but it appears not from what you are saying.