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UK build dates

Matt-Taycan

Well-Known Member
First Name
Matthew
Joined
Dec 22, 2021
Threads
7
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Location
Nottinghamshire
Vehicles
Macan GTS, Taycan GTS ST, Urus SE
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Took your ad
So after becoming increasingly annoyed with lack of updates from my dealer i took matters into my own hands, and emailed Porsche customer support directly, advising them of my commission/ order number . and lo and behold this morning my Cayenne has magically appeared in my app.

Not sure why the dealer couldnt sort this , but just smacks of laziness and lack of customer care.

Anyhow, my Cayenne is now at Milestone 3 of 8 according to my app, so im now happy that progress is happening, but somehow even more annoyed with my dealer !!

Vehicle is expected into the UK between 14/09 & 23/09 :)


So if you're not getting info from your dealer, its worth an email direct to Porsche with your commission number !
I've had a similar experience with my dealer. I can get the updates but i always have to ask and for some reason they only ever want to fob me off with the bare minimum. I always push for more.
Anyway, have taken your approach and emailed direct. I waited the 5 days for "document verification" within the app. 5 days is long enough when my delivery is supposed to be only 17 days away(looks like we could be on the same boat into the UK)
 
 
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