First minor issue - opening door from inside

[Wivenhoe]

I have had an intermittent issue with opening the drivers door from the inside. I took it in today

(they said bring it in straight away). They tried the doors on the 2 Cayenne EV's they were prepping for handover - same problem.

They have reported it to HQ. The technician thinks he has a resolution - adjusting the motors / soft close mechanism. They will try this on the cars being prepped, if unsuccessful I'll get a call when HQ has a resolution.

 

[KP_Cayenne]

well thats a bit crap it can leave the factory like that ?! Makes you wonder about QC on the rest of the car

 

[Form follows function]

Technology is a wonderful thing when it works. I hope it’s just a programming issue and not an incorrectly manufactured component.

Maybe it’s just me showing my age but I sorta like analog vehicles.

 

[Fun TC Driving]

It will get fixed on these three, and Porsche will have fixed this problem on future ones. The Cayenne EV will remain an overall outstanding vehicle, though having not atypical early teething problems. As both Kelley Blue Book and J.D. Power note about these early issues,” no matter what brand first year of a vehicle, and also for first year of a new generation of an existing vehicle, they have them. “

 

[Wivenhoe]

This isn't a software issue - it's mechanical. I think it's as if the soft close is trying to keep the car closed.

 

[Clod Reed]

They Should have had soft close as a £500 option ….i would have left it unticked

 

[max35111]

I have had an intermittent issue with opening the drivers door from the inside. I took it in today

(they said bring it in straight away). They tried the doors on the 2 Cayenne EV's they were prepping for handover - same problem.

They have reported it to HQ. The technician thinks he has a resolution - adjusting the motors / soft close mechanism. They will try this on the cars being prepped, if unsuccessful I'll get a call when HQ has a resolution.

Well that sucks. Hope quickly fixed.
Unrelated question: what’s your leather colour please ? And do you have more pictures ? Thanks

 

[Wivenhoe]

It's Magnesium & Black. It goes really well the grey trim that comes with it. I'll take some photos tomorrow.

I had chalk / black in the Macan but prefer the magnesium.

 

[Helpless8625]

I have a very similar issue on my Cayenne Electric Turbo, except it only affects the driver's door from the outside: the car is unlocked but the door won't open, while opening from the inside works fine. It has happened 4 times so far and I can't reproduce it consistently. After the first 3 I took it to the garage and they replaced the locking mechanism, but it has happened once more since.

Did your dealer find a fix in the end?

 

[Wivenhoe]

The same issue happened this morning when the passenger door wouldn't open from outside so this seems to be a developing issue.

My dealer now runs a 'triage service' for non urgent' issues. I took my car in for a technician to investigate the issue with the door not opening from the inside and is in contact with HQ for a resolution. Mine is the 3rd Cayenne EV with the issue.

I've asked the dealer to now look into the other door not opening from the outside initially.

I'll let you know how it goes.