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Estimated Delivery Dates - What's Yours?

rolfbesard

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Test drives with the new Cayenne Electric are possible from 05/2026 - info my PC Belgium
 

babylou66

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Sheesh a freeze point 5 months in advance seems excessive. I ordered on 21 November and was not given precise dates. Rather I was told production slot of April and delivery about 6 weeks later to Houston USA. Wouldn't my freeze point be here any day if the 5 month spread is normal?

Seems strange the deliveries are separated so much. My order was the first with the dealer. Perhaps your order is a second allocation.
Well, I got hosed:

21 November - deposit paid and preliminary build ordered. Was told build in April, order details lock three months in advance of build, with delivery about 6 weeks after build.
22 November - I informed dealer that the preliminary build only includes prep for a hitch and I must have a hitch from day one. They said they will look into it and get back to me and that there is plenty of time to make changes.
3 December - I see the online configurator now shows a hitch is available. I've been told I have time before order locks. Based on video reviews I have concern that the front cupholder submerged in the console will be a pain. Autogefuhl and other reviewers agree. I watch a ton of reviews and decide I can live with the cupholders. I then focus on finalizing my build choices over the holiday period.
2 January - I visit dealer and ask them what is up? They say they discovered the order locked on 18 December for a July delivery which caught them by surprise. Dealer buries their head in the sand between 18 Dec and my visit. So I am stuck with the preliminary configuration without hitch. Dealer claims there is nothing they can do and that the hitch cannot be ordered separately. I know with the Taycan Cross Turismo the bike rack that can be ordered with the car took more than a year before it was available via parts department. I asked dealer to look deeper.
8 January - dealer threw up their hands and returned my deposit.
24 January - it seems there are no more Cayenne Electric allocations in my area :angry:
 

Moheisen(FirstEV)

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Well, I got hosed:

21 November - deposit paid and preliminary build ordered. Was told build in April, order details lock three months in advance of build, with delivery about 6 weeks after build.
22 November - I informed dealer that the preliminary build only includes prep for a hitch and I must have a hitch from day one. They said they will look into it and get back to me and that there is plenty of time to make changes.
3 December - I see the online configurator now shows a hitch is available. I've been told I have time before order locks. Based on video reviews I have concern that the front cupholder submerged in the console will be a pain. Autogefuhl and other reviewers agree. I watch a ton of reviews and decide I can live with the cupholders. I then focus on finalizing my build choices over the holiday period.
2 January - I visit dealer and ask them what is up? They say they discovered the order locked on 18 December for a July delivery which caught them by surprise. Dealer buries their head in the sand between 18 Dec and my visit. So I am stuck with the preliminary configuration without hitch. Dealer claims there is nothing they can do and that the hitch cannot be ordered separately. I know with the Taycan Cross Turismo the bike rack that can be ordered with the car took more than a year before it was available via parts department. I asked dealer to look deeper.
8 January - dealer threw up their hands and returned my deposit.
24 January - it seems there are no more Cayenne Electric allocations in my area :angry:
Would you be open to check with any other dealers nearby your area for a potential allocation? I am deeply frustrated to hear things like this, it really shows that the incompetence of Porsche dealers is sadly a wide spread problem. I really hope it works out, and what a great customer you must be to handle it with such grace, I would be infuriated.
 

babylou66

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Would you be open to check with any other dealers nearby your area for a potential allocation? I am deeply frustrated to hear things like this, it really shows that the incompetence of Porsche dealers is sadly a wide spread problem. I really hope it works out, and what a great customer you must be to handle it with such grace, I would be infuriated.
I already have checked with my regional dealers. Maybe this is a blessing in disguise? I have heard so many negative stories of Porsche dealer service tactics, incompetence with EV service techs and many technical issues with Taycan & Macan. I was thinking Porsche probably will be over the hump with technical issues for their third EV and was going to ignore the dealer issues.
 
 
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