Matt-Taycan
Well-Known Member
- First Name
- Matthew
- Joined
- Dec 22, 2021
- Threads
- 7
- Messages
- 210
- Reaction score
- 132
- Location
- Nottinghamshire
- Vehicles
- Macan GTS, Taycan GTS ST, Urus SE
In the interest of balance, fairness and an effort to keep forum posts constructive and informative i have an UPDATE on the situation regarding the excessive delays to my Turbo Coupe.
Yes the initial response from the dealership was nothing short of disappointing. However, following an escalated email from myself, contact from the dealer principal and subsequently the general sales manager we have managed to find a solution that works for everyone.
I have agreed to buy a nicely spec'd temporary Macan Turbo. I will keep this until my Cayenne arrives. I have paid a favourable price (which is actually irrelevant) as more importantly I have also been given a guaranteed buy back price. I'll collect the car today and without further delays I will sell it back to them in November when i collect the Cayenne.
Yes the initial response from the dealership was nothing short of disappointing. However, following an escalated email from myself, contact from the dealer principal and subsequently the general sales manager we have managed to find a solution that works for everyone.
I have agreed to buy a nicely spec'd temporary Macan Turbo. I will keep this until my Cayenne arrives. I have paid a favourable price (which is actually irrelevant) as more importantly I have also been given a guaranteed buy back price. I'll collect the car today and without further delays I will sell it back to them in November when i collect the Cayenne.
