many thanksAs frankchn says, it’s very much dealer and sales person dependent. Unfortunately Track Your Dreams isn’t currently available in the UK for Cayenne EV’s (so I’m told). This would normally keep you updated.
I would ask the sales team (perhaps a different salesman) where in the process your order is. I ordered my Coupe on 1st May and the freeze was not long after. I received the VIN 2 weeks later and the car is currently scheduled for delivery mid July.
Something isn’t right as you have paid a deposit 4 months ago and haven’t received a signed order. You should get a signed order with all the options and prices confirmed just after they took the £ 3k deposit. If the dealer has a confirmed build allocation then they should tell you the option freeze date.
I believe the dealer ‘launch’ in Spain was months ago, although they may have had more than one. My dealers team went out before May.
The demos have arrived in UK dealers, but as covered in earlier post, they are not allowed to register the cars until 26th June so no test drives.
Good luck sorting it as it very much appears you have a very inefficient salesman to say the least
Apparently there is a software update as mentioned by @Moheisen(FirstEV). Would be great to have more details on this, hope it's the same. In the context of two previous Macan EV lemons, not a promising start I have to say.I`ve just paid the rest of the amount with pickup of the car on friday 26th. Right after payment, they told me they received a service call for all cayenne BEVs and they do not know what that mean exactly at the moment (my VIN not included)...
So we will see if our cars can be delivered or will have to stay and wait for some service/update... :/
Thank you for the update. I don't think we should interpret to much into software update. I was under the impression entire software can now be flashed so 8h seems excessive unless his estimate is based on Macan EV. Just wonder if there is more to it. Did your serviceman confirmed it is just a pure software update?The dealer just told me that they received the notification yesterday (that confirms what @Moheisen(FirstEV) wrote about 17th of June), but "according to serviceman on the workshop", its comunicated as it shall take 8 hours and not 1,5 as mentioned. So it looks like it`s not as minor update...