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Glad to be done with Porsche and Taycan

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TC Fan

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I will do my best to make this short and sweet. I have had two Taycan 4s in the past 3 years. I sold the first to get the second because of issues with the first one, the dealer telling me certain selections weren’t available that were, etc. You can see my prior rants elsewhere.

As you’d expect for an early adopter, I lived through numerous issues, many of which relate to software. However, my first car stopped on the road. The second’s rear glass cracked for no reason within weeks of delivery and both had numerous creaks and noises, and continuous issues.

What did it for me, though, was two-fold - even though Porsche originally claimed - even as the 2020 was released - that it would get 320 miles, I never got more than 240 on the second car (I did in the first). Furthermore, even using the Porsche software that determines charging requirements, I often had to stop mid-trip when the computer originally said I’d make it with charge to spare (and without Changing settings to be more draining on the battery). Though the recent OS upgrade helped, the Taycan needs an OS overhaul, not just patches.

What bothered me more than all of this, however, was Porsche NA’s complete lack of concern for the numerous issues I encountered, both from a dealer, and a car perspective. I bought the Taycan and was one of the first to get it, because I believed in the Porsche name and quality. And while the Taycan handles better than any other car I’ve ever been in, it’s not made well in an overall sense, and the Germans don’t care because the world think it’s a great car and Keep purchasing it.

For all its issues, if it were a $70-85k car, it’d be worth it. However, my two were close to $150k, and for that, major and consistent problems should not happen, and when They do, the manufacturer should stand behind the product or refund your money. Porsche did neither.

Just my $.02 for anyone considering buying.
 

TaycanCook

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I had to lower my expectations. I've never purchased such an expensive car before. I too have the squeaks and the rattles, roof crack, etc.

I finally figured out that competent dealerships at the level of what I expect competence to be, hard to find. Attention to detail is never going to to be as good as I would like.

I figured out that the car is a joy, but there is a premium paid for this car and that doesn't translate into value. Expect quality to be ok, but not phenomenal. Expect there to be bugs. Expect support to be ok if not less so. More bugs, staffed with the same resources, lower quality of service. My neighbor is a long time Porsche buyer. He warned me of hubris. Translated... Porsche does not release bugs, they are all features.
 

daveo4EV

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software (or it's lack there of) is going to be the undoing of Porsche…digital kills analog and Porsche is an analog company.

couple that with a lack of mechanical excellence (build issues) and it's going to be a hard road forward.
 

B61

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For all its issues, if it were a $70-85k car, it’d be worth it. However, my two were close to $150k, and for that, major and consistent problems should not happen, and when They do, the manufacturer should stand behind the product or refund your money. Porsche did neither.
+1
But still: overall, it’s the best EV and i don’t know which car would be better.
My build was $147k€, and i’ll keep it for years since (entertainment) software bugs are nothing compared to driving experiences, the built quality/materials and the lines of the car…

btw: what’s your next car?
 
OP
OP

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+1
But still: overall, it’s the best EV and i don’t know which car would be better.
My build was $147k€, and i’ll keep it for years since (entertainment) software bugs are nothing compared to driving experiences, the built quality/materials and the lines of the car…

btw: what’s your next car?
Lucid Air Grand Touring. Just got it two days ago, so I’m reserving judgement. So far, though. I’m impressed.
 

RAHRCR

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There are certainly elements of the way Porsche operates that won’t fly in the future as they gain more first time customers. I have had several P cars and have always felt like I tolerate a lot for driving experience and design. Not so much quality issues but the general feeling that I am being taking advantage of financially…especially for service. While I am still fairly certain that a 911 is in my future (bucket list car), I am not certain that another Porsche EV (after the Taycan) is something I am willing to take on unless they fundamentally change the way they do business.
 

FLT6LVR

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You bring up some good points. As the owner of two Porsches I abhor going to the dealer because I will be told two things: any concern I have is “normal” and the bill will be twice what it should be (at a minimum).

That said I would be surprised if the Lucid didn’t have more quality issues and software bugs. It’s probably too soon to tell.

F6L
 

RingoDingo

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You bring up some good points. As the owner of two Porsches I abhor going to the dealer because I will be told two things: any concern I have is “normal” and the bill will be twice what it should be (at a minimum).

That said I would be surprised if the Lucid didn’t have more quality issues and software bugs. It’s probably too soon to tell.

F6L
It’s a leap of faith that any pure EV manufacturer (other than Tesla) will be around through the warranty period. Scale in auto manufacturing is hard.
 

Dragonfly

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Going to be honest. This is the type of post I most feared reading.
Car is in Emden and I have been waiting 1 year to receive it. First time Porsche buyer and first time EV owner. So a sort of double whammy. I feel like I am getting cold feet and am always thinking maybe I should just buy a Porsche ICE car like the Panamera which is more tried and true…
Reading other posts most people seem to be doing ok with their Taycans but truly reading this post makes me wonder ??
 

raharris

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Going to be honest. This is the type of post I most feared reading.
Car is in Emden and I have been waiting 1 year to receive it. First time Porsche buyer and first time EV owner. So a sort of double whammy. I feel like I am getting cold feet and am always thinking maybe I should just buy a Porsche ICE car like the Panamera which is more tried and true…
Reading other posts most people seem to be doing ok with their Taycans but truly reading this post makes me wonder ??
Been in your position; I have had only minor issues with the car (touch wood; 2022 turbo) no squeaks or concerns. I do have a current issue with my drivers air vent I am waiting for my dealer to get parts on. Overall I have enjoyed my so far one year of ownership and still love the car.
 

BMonte13

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Type ANY EV name (including lucid) in google followed by “problems” and you will get a TON of hits. This is the dilemma for an EV buyer. Having spoken to those on the inside of the business it seems numerous issues are to blame including cost cuts (even ICE cars aren’t made like they used to) and rush to market new tech. Personally and after 7 months/6K miles of 22 RWD ownership I still love my car despite the internal alarm sensor recall (fixed), disaster charging issue (just takes longer to charge but I make a ton of solar power so it’s fine), and an intermittent rattle coming from the ac (it’s annoying but goes away after a few minutes of driving and i typically play music so can only hear it inside the beautiful silence of my EV). Oh, and I just got the uPdate last week and it’s solid.
 
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Scandinavian

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What bothered me more than all of this, however, was Porsche NA’s complete lack of concern for the numerous issues I encountered, both from a dealer, and a car perspective. I bought the Taycan and was one of the first to get it, because I believed in the Porsche name and quality. And while the Taycan handles better than any other car I’ve ever been in, it’s not made well in an overall sense, and the Germans don’t care because the world think it’s a great car and Keep purchasing it.
I feel your pain in all of this. So many problems with the car and the attitude of Porsche. A new car model and such a huge leap from the normal Porsches are bound to have teething problems. At that stage it certainly requires very good customer relations to get through such a period. And on that front I think Porsche as a company has failed miserably! They sat back and just would not communicate or acknowledge the problems.

Unfortunately it does not stop with only teething problems either. When you read their ongoing attempts to dream up completely false service needs, (in my case checking the drains in the OPENING SUNROOF) you start to wonder what Porsche stands for.

The following post and thread is one of them
https://www.taycanforum.com/forum/threads/uk-service-costs.7305/post-199800.

I have been a great Porsche fan and had the car as dream car when I was old enough to appreciate cars. But now I am totally disgusted with their behaviour. Unfortunately so far I have not been able to test drive any other EV that drives as well as the Taycan. But I am sure there will be one launched soon. I am very much looking forward to seeing what the new Lotus Eletre will be like, once open for tests.

Can’t wait to get out an alternative yo the Taycan. Apart from going back to an ICE car.

P.S. I have had the uPdate and a lot of initial issues have been sorted in my car, but still some minor niggles remain, that leaves a foul taste.
 

RAHRCR

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Going to be honest. This is the type of post I most feared reading.
Car is in Emden and I have been waiting 1 year to receive it. First time Porsche buyer and first time EV owner. So a sort of double whammy. I feel like I am getting cold feet and am always thinking maybe I should just buy a Porsche ICE car like the Panamera which is more tried and true…
Reading other posts most people seem to be doing ok with their Taycans but truly reading this post makes me wonder ??
Sorry to freak you out. Porsche doesn’t make junk. Just don’t expect perfection. Keeping your expectations measured and your wallet ready is key to enjoyment.
 

Scandinavian

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Sorry to freak you out. Porsche doesn’t make junk. Just don’t expect perfection. Keeping your expectations measured and your wallet ready is key to enjoyment.
Where do you find satisfaction in buying an item for 150k?
 

Jhenson29

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