Problem with Charging Port Covers

[wemct]

Last night, I tried to charge my 2026 Cayenne Coupe Electric for the first time. The doors were unlocked, the car had comfort access enabled, but neither outside charger door would open when I touched the sensor area. I opened/closed the charger doors via the inside screens without problems. Thoughts?

 

[Wivenhoe]

I initially made the mistake of treating the 'square' as a button and prod it. I then saw a video showing just placing the hand over the 'square' - worked every time since.

 

[wemct]

I tried the hover technique a moment ago. It did not work for me. It must be a sensor issue. The dealership is looking into it for me. Unfortunately, they are 1000 miles away. If they cannot figure it out, I will bring it to the local dealer after I use the car for a few weeks in case other things pop up. All in all it is a fantastic car.

 

[rlfbsrd]

Last night, I tried to charge my 2026 Cayenne Coupe Electric for the first time. The doors were unlocked, the car had comfort access enabled, but neither outside charger door would open when I touched the sensor area. I opened/closed the charger doors via the inside screens without problems. Thoughts?

Have the same problem …. What is de solution now?