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Digital keys and user profiles

PetrK

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Petr
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Cayenne S Electric
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Hi, I expect this might be the same as in the Macan so probably someone will help...

I`m struggling with setting the seats and driving wheel to my key settings - so that once I open the car with one of the keys, it will automatically load my seat settings. How to do that? Once I was in the car with this key, I saved the possition under the number 1 (SET, 1, beep). Now it works under this number. But once I get out of the car and back in the car after unlocking, its not paired that this is my setting and I need to click 1 again to get the possition.

Another question is for the digital key - I already added this for my as primary user. Works very well. But I want to make one for my wife also.
I know I can share it via apple wallet to my wife, but I expect she will receive "my" key, so she gets my profile loaded when reaching the car.

I would expect I can - under her login and her cay in the car, also make a digital key directly for her. Can I? I invited her into the porsche app. Unfortunately in the app she can see "everything" about the car, but she`s missing the digital key icon for pairing.

Once I get in the car with her key (account) and go to digital key settings, I can see there is no key at the moment (not even mine primary digital key is seen), but there is no possibility to add a new one..

Can someoone give me a hint how to do it properly?
 

Moheisen(FirstEV)

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Mohammad
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Macan 4
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Hi, I expect this might be the same as in the Macan so probably someone will help...

I`m struggling with setting the seats and driving wheel to my key settings - so that once I open the car with one of the keys, it will automatically load my seat settings. How to do that? Once I was in the car with this key, I saved the possition under the number 1 (SET, 1, beep). Now it works under this number. But once I get out of the car and back in the car after unlocking, its not paired that this is my setting and I need to click 1 again to get the possition.

Another question is for the digital key - I already added this for my as primary user. Works very well. But I want to make one for my wife also.
I know I can share it via apple wallet to my wife, but I expect she will receive "my" key, so she gets my profile loaded when reaching the car.

I would expect I can - under her login and her cay in the car, also make a digital key directly for her. Can I? I invited her into the porsche app. Unfortunately in the app she can see "everything" about the car, but she`s missing the digital key icon for pairing.

Once I get in the car with her key (account) and go to digital key settings, I can see there is no key at the moment (not even mine primary digital key is seen), but there is no possibility to add a new one..

Can someoone give me a hint how to do it properly?
Bumping this post - Probably many will have this issue when orders are being delivered this month.
 
OP
OP

PetrK

Active Member
First Name
Petr
Joined
May 11, 2026
Threads
2
Messages
27
Reaction score
40
Location
Czech republic
Vehicles
Cayenne S Electric
Country flag
I`ve read this already but it did not give me all the answers...

As far as I know, I can shere from the apple wallet the key to anyone else. Good thing is, that it`s not the same key as the primary key, it`s another one. But I can not figure how to connect this key to specific user in the car... if even possible.
 

CHP

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Christian
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Nov 20, 2025
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292
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London UK
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ex Macan 4S's
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Hi, I expect this might be the same as in the Macan so probably someone will help...

I`m struggling with setting the seats and driving wheel to my key settings - so that once I open the car with one of the keys, it will automatically load my seat settings. How to do that? Once I was in the car with this key, I saved the possition under the number 1 (SET, 1, beep). Now it works under this number. But once I get out of the car and back in the car after unlocking, its not paired that this is my setting and I need to click 1 again to get the possition.

Another question is for the digital key - I already added this for my as primary user. Works very well. But I want to make one for my wife also.
I know I can share it via apple wallet to my wife, but I expect she will receive "my" key, so she gets my profile loaded when reaching the car.

I would expect I can - under her login and her cay in the car, also make a digital key directly for her. Can I? I invited her into the porsche app. Unfortunately in the app she can see "everything" about the car, but she`s missing the digital key icon for pairing.

Once I get in the car with her key (account) and go to digital key settings, I can see there is no key at the moment (not even mine primary digital key is seen), but there is no possibility to add a new one..

Can someoone give me a hint how to do it properly?
Had the same problem this morning. Was only temporary, somehow car didn't recognise me and I needed to adjust seats. Let's see if this reoccurs. I think also app lost connection.
 
 
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